Viva Medical Aesthetics Privacy Policy Terms and Conditions
5/1/2025
Welcome to Viva Medical Aesthetics! By using our services, including appointment bookings, promotional offers, and SMS communications, you agree to the following Terms and Conditions.
1. Services Provided
Viva Medical Aesthetics offers wellness, skincare, and aesthetic services, including consultations, treatments, and membership programs. Please note that our services are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional for any medical concerns.
2. SMS/MMS Communications
By providing your phone number and opting into SMS/MMS communications, you agree to receive text messages from Viva Medical Aesthetics. These may include:
- Appointment reminders
- Promotional offers
- Updates about your treatments or memberships
3. Compliance with A2P 10DLC
To ensure the highest standard of communication compliance, we adhere to A2P 10DLC regulations for text messaging. This includes:
- Proper consent before sending SMS/MMS messages
- Ensuring transparency about the nature of the messages
- Providing an option to opt out of messaging at any time
4. Opt-Out Policy
You may opt out of receiving SMS/MMS communications at any time by replying with “STOP” to any text message you receive. Once we receive your opt-out request, you will no longer receive text messages from us unless you opt back in.
For help or support, reply “HELP” or contact us directly at (662) 470-7917.
5. Data Privacy
We respect your privacy and handle your personal information responsibly. By using our services, you agree to our Privacy Policy, which details how we collect, use, and protect your data.
6. Message and Data Rates
Message and data rates may apply based on your mobile carrier’s plan. Viva Medical Aesthetics is not responsible for any charges incurred from SMS/MMS communications.
7. Appointment Policies
Please arrive on time for your scheduled appointment. Late arrivals may result in rescheduling or shorter service durations. Cancellations must be made 24 hours in advance to avoid charges.
8. Membership Terms
If you are a member of our membership programs, additional terms and conditions apply. Please review the membership agreement for details.
9. Amendments to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and communicated to you where necessary.
10. Contact Us
By using our services or engaging with our communications, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Phone: (662) 470-7917
Email: Vivadiva@viva-wcgrove.com
Address: 5740 Getwell Road, Building 1, Suite B, Southaven, Mississippi 38672
