Viva Medical Aesthetics Terms and Conditions
5/1/2025
Welcome to our Viva Med Spa located at 5740 Getwell Road, Building 1, Suite B, Southaven, MS 38672. By accessing our website, booking services, or receiving treatments, you agree to the following Terms of Service. Please read them carefully.
1. Understanding Our Terms & Conditions
These Terms govern your use of our website, services, and facilities. By scheduling an appointment or using our services, you acknowledge that you have read, understood, and agreed to these Terms. We reserve the right to update these Terms at any time without prior notice.
2. Key Policy Highlights
- All services are elective and may require medical clearance or consultation
- Results vary by individual and are not guaranteed
- Appointments may be subject to cancellation or no-show fees
- Payment is due at the time services are rendered unless otherwise stated
- Gift cards and packages are non-refundable and may have expiration dates
3. User Conduct Guidelines
We expect all clients to behave respectfully toward staff and other guests. Harassment, abusive language, or disruptive behavior will not be tolerated and may result in refusal of service. You agree to provide accurate and complete medical history information for your safety.
4. Expectations for All Users
Clients must follow all pre- and post-treatment instructions provided by our providers. You understand that certain treatments may carry risks and agree to assume responsibility for your personal health decisions. Our services are not a substitute for primary medical care unless explicitly stated.
5. Data Privacy
Any disputes arising from our services or these Terms will first be addressed through good-faith communication. If unresolved, disputes shall be handled through mediation or binding arbitration in accordance with the laws of the State of Mississippi. You agree to waive the right to participate in a class action.
6. Contact Information
If you have questions about these Terms, please contact us:
Phone: 662-470-7917
Address: 5740 Getwell Road, Bulding 1 , Suite B, Southaven, MS 38672
This document is intended for general informational purposes and does not constitute legal advice.